Quality And Management Development Courses » How to Communicate with Diplomacy, Tact and Credibility

How to Communicate with Diplomacy, Tact and Credibility

January 17, 2018 Lahore Register Now!
June 15, 2018 Lahore Register Now!


  • Communicate efficiently and tactfully with clients, direct reports, colleagues, your boss and senior management
  • Respond in a professional manner, even when you’re out of your comfort zone
  • Strengthen your communication effectiveness with active listening
  • Elicit cooperation and respect by modeling
  • Improve your image through the increased self-awareness you’ll gain in this communication skills seminar


  • Develop awareness of your communication style
  • How stress negatively impacts how you communicate
  • ‘Read’ others so that you can communicate more effectively
  • Utilize diplomacy, tact and credibility when communicating across styles
  • Understand how and when to use diplomacy
  • How and when to be tactful
  • The concept of credibility: what it is, how to use it when communicating
  • Five actions for credible communication
  • How to handle difficult situations with diplomacy, tact and credibility


  • Lecture handouts, Videos, Group Workshop


  • We have prepared excellent course material that will be presented in English and Urdu.
  • Participants will be given course material as well as videos to be taught later on


  • Course attendance certificate will be awarded at the end of the session.


  • Dr Mutahir is a PhD in Engineering Management. He is PMP and MS in information technology as well. He has over 30 years of experience in training and management. He is the overall in charge of the course curriculum and each course from STC Lahore is approve by him for delivery
Price:10,000 RS
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