Quality And Management Development Courses » Negotiation and Closing Skills for Sales Professionals

LEARNING OUTCOME

• Develop an effective plan and strategy for any negotiation
• Influence how customers view your product’s costs, benefits and value to them
• Adapt your behaviour at each stage of the negotiation, and adjust your communication style to achieve desired results
• Influence and maintain your control of closing in sales negotiations
• Make win-win deals that generate value for both parties, a prerequisite to creating a long-term profitable customer relationship

THE COURSE

• Skills and competencies of a good negotiator
• Different types of negotiation situation
• Evaluating the situation: when to negotiate and when not
• The basic concepts of negotiation
• What is negotiable in typical business situations
• Identify approaches to negotiation
• Plan a strategy to apply your negotiation and closing skills for your key challenges

COURSE METHOD

• Lecture handouts, Videos, Group Workshop

COURSE MATERIAL

• We have prepared excellent course material that will be presented in English and Urdu.
• Participants will be given course material as well as videos to be taught later on

COURSE CERTIFICATE

• Course attendance certificate will be awarded at the end of the session.

COURSE DIRECTOR

• Dr Mutahir is a PhD in Engineering Management. He is PMP and MS in information technology as well. He has over 30 years of experience in training and management. He is the overall in charge of the course curriculum and each course from STC Lahore is approve by him for delivery